The pricing, marketing and potential misuse of digital loans coupled with the extensive negative reporting of borrowers who have failed to repay these relatively small loans has raised a growing chorus of concern about their design and the adverse impacts they have on borrowers and the financial system more broadly.
Whether it's government records, bank account data, or web browser activity, providing consumers with the ability to access and share their digital identity and records could increase competition and innovation by letting financial service providers better target and price products to consumers.
FSD Kenya carries out research excursions across the country to obtain perspectives of ordinary Kenyans regarding finance, financial services and how the financial system has impacted their livelihoods. This feedback plays a vital role when designing financial solutions that add value to consumers. Below are various blog posts with first-hand information from the field. […]
Managing your money broadly means deciding how much to set aside for the future and how much to keep handy for short term uses. Of course, the actual dynamics are more complex (for example, how people save is laden with social meaning, influenced by psychology and subject to cognitive biases). Some have more money to […]
Which financial services are perceived to be the most important to Kenyans, and why? This interactive heat map draws from the 2016 FinAccess household survey and displays the percentage of people using a range of financial services, the percentage of users who cited that financial service as their most important and the distribution of reasons […]
Who are the users of different financial products & services? This visualization tool displays the distribution of users of financial services (using the 2016 FinAccess household survey) across two demographic dimensions.