Financial inclusion and financial capability require an evaluative framework for the exploration of how and to what degree the ways in which poor people engage with financial services and transactions can improve their wellbeing.
Despite strong growth in Kenya’s mango subsector, there is scant documentation of the financial performance of the value chain. One major challenge for financial intervention in the sector is limited information on the financial needs of small-holder farmers, leading to low engagement by financial institutions, and a lack of optimisation of mango value chain functionalities […]
This is FSD Kenya’s 10th annual report. We have witnessed tremendous change over the last decade and our understanding about Kenya’s financial markets continues to deepen. Among the key highlights of the year was the release of our Kenya Financial Diaries. This monumental study tracked the lives of 300 low income Kenyan households for over […]
In this presentation, Intermedia’s Director of Research and Operations Dr Anastasia Mirzoyants-McKnight presents evidence that agents across East Africa cited fraud from customers as a major concern in the operations of their business. Despite facing this challenge, agents are well supported by providers and report regular visits and trainings, especially the ones operating under the […]
In this presentation, MicroSave’s Head of Digital Financial Services Mike McCaffrey highlights that one of the largest barriers to daily transactions in the agent network is high proliferation of agents especially in Nairobi. He also noted that even though Kenyan mobile money agents generate the highest transactions in East Africa, they also earn the least from […]
This short note profiles how Carol – one of the participants in the 2012-13 Kenya Financial Diaries project – manages to leverage her average monthly income of Ksh 4000 into a permanent home for her family.