Chief Operating Officer

Deadline: March 5, 2018

Established in early 2005, FSD Kenya supports the development of more inclusive financial markets as a means to reduce poverty.  Our ambition is to help the financial services industry create better financial solutions for lower income households and smaller scale enterprises. We seek to tackle the systemic constraints to financial inclusion in order to bring about large-scale, sustainable change.  FSD works through partnerships across the public and private sectors, the latter including commercial players and non-profits.  The operational nature of these partnerships varies significantly and may involve FSD financing substantial programmes of activity, offering technical assistance, commissioning relevant research or FSD’s technical team simply collaborating where there are shared interests.  

We are looking for a new Chief Operating Officer (COO) to drive FSD’s operational effectiveness across our programme.  Working directly with FSD’s Director, the COO will have full managerial responsibility within the senior team for all aspects of FSD’s operations.  As deputy head of the organisation, this role will be at the sharp end of ensuring that FSD delivers against its plan. 


Expertise in operational management is vital for this position.  A background in the development field would be advantageous but more important will be your track record in managing resources, creating and driving business systems and processes to deliver against strategic goals.  The COO will have lead responsibility for the application of technology across the organisation, demanding capacity in managing appropriate system developments. This a key leadership position and will involve working effectively about a range of cross-functional teams. To succeed you will need to be agile in thought and action, highly motivated, eager to take responsibility and deliver on a demanding set of outputs. At a minimum you will have:


The terms of reference can be downloaded here.  If you think this is the right role for you then please let us know as early as possible and no later than 12 noon EAT, Monday 5th March 2018. We just need a CV, ideally accompanied by a brief covering letter, which should be sent to Lydiah Kioko,

FSD Kenya is an equal opportunity employer.