FSD Kenya publications cover a wide range of topics relevant to financial inclusion, encompassing in-depth reports, research and project briefs, technical notes , ‘how to’ guides, presentations and our annual reports and newsletters.
This guide outlines the key concepts and elements of good practice involved in undertaking a credit risk management process review (CRPR). It focuses, in particular, on the issues faced in serving the credit needs of smaller business customers.
While Safaricom’s M-PESA platform stole the spotlight for being one of the world’s most transformative financial services, a somewhat hushed storm is infusing in the world of API’s in Kenya since Safaricom’s September-2015 announcement that they have opened up their APIs to the public. APIs are the set of procedures, rules, and tools that stipulate how […]
This presentation was delivered by Julie Zollman at the private sector dialogue on achieving universal health coverage sponsored by the Kenya Healthcare Federation and the Private Sector Innovation Program for Health. The presentation emphasizes key points from FSD Kenya’s Struggling to thrive report describing the healthcare financing challenges facing Kenyan families.
This technical note argues that banks need to help their staff to better understand the nature and needs of smaller growth businesses, if they are to develop much stronger mutually beneficial relationships with their customers and attract new growth business customers.