Published on August 5, 2015

Tools for developing focus group discussions


The focus group discussion tools contained in this report are drawn from the focus group studies conducted to enhance one ARP’s understanding of its SME client base, and to determine how clients perceived the bank as targeting services to smaller businesses.

You might also like

What do low-income people know about money? Indigenous financial concepts and practices and their implications for financial inclusion

Credit on the cusp: Strengthening credit markets for upward mobility in Africa

Value Proposition Guide

Pricing and costing SME products and services

Creating value through financial inclusion

SACCO Briefs: SACCO societies regulations 2010, frequently asked questions for management