Publications
Published on August 5, 2015

Tools for developing focus group discussions

Download  
focus groups images
Summary

The focus group discussion tools contained in this report are drawn from the focus group studies conducted to enhance one ARP’s understanding of its SME client base, and to determine how clients perceived the bank as targeting services to smaller businesses.

You might also like
SME-banking-excellence

Pursuing SME banking excellence

FinAccess-2009-Image

FinAccess National Survey 2009: Dynamics of Kenya’s changing financial landscape

DSC01395

Central Bank of Kenya survey on bank charges and lending rates booklets: 12/1/2007

IMG_2421

Value Proposition Guide

SME diagnostic framework

SME strategic diagnostic framework

Untitled-62

Getting started with credit scoring