The financial services sector’s attitude towards small and medium sized enterprises (SMEs), is changing. SMEs form a significant part of the potential finance market in most countries, including Kenya. Despite the growing commitment of Kenyan banks to this market, in comparison to other sub-Saharan countries, access to finance is still considered to be a major […]
This technical note examines what type of non-financial services (NFS) have been offered by banks and other financial institutions (FIs); their rationale for delivering such services; the common challenges faced in the provision of NFS to SMEs; and what factors should be considered by FIs when deciding to deliver such services.
This briefing note presents a profile of Kenyan SME entrepreneurs and their businesses; provides insight into their key drivers for growth and how they have financed this growth. The note also provides the entrepreneurs’ recommendations for how financial institutions can deliver more effective solutions for growing businesses.
This guide outlines the key concepts and elements of good practice involved in undertaking a credit risk management process review (CRPR). It focuses, in particular, on the issues faced in serving the credit needs of smaller business customers.
This technical note argues that banks need to help their staff to better understand the nature and needs of smaller growth businesses, if they are to develop much stronger mutually beneficial relationships with their customers and attract new growth business customers.