Publications

Results 1 - 10 of 10
Publications
April 2015

How M-Shwari Works: The Story So Far

This report provides an overview of M-Shwari and answers three core questions: What is M-Shwari and how does it work?  Who are M-Shwari customers and how are they using the product?  Why are customers using (or not using) M-Shwari? The report concludes with an exploration of the broader implications of products like M-Shwari, including:  How will “big […]

Retail innovations
August 2015

Pesa Pap

Pesa Pap is a product that allows Family Bank customers to make banking transactions from the comfort of their mobile phones through the USSD platform, including: deposits, withdrawals, M-PESA top up, airtime top up, Pesa Pap balance enquiry, statement request, salary advance loan, PIN change request and others.

Retail innovations
August 2015

KCB M-Benki

The application enables M-Pesa subscribers to open KCB bank accounts and conduct banking transactions such as deposits, withdrawals, and fund transfers over mobile phones without visiting a bank branch. Subscribers can open a KCB M-Benki by sending a request with their identification number through their M-Pesa account. KCB M-Benki is a way of opening a […]

Retail innovations
August 2015

M-SASA

Dubai Bank’s mobile banking service which allows clients to check their balances, request mini-statements, deposit and withdraw cash as well as transfer funds to other accounts from their mobile devices. The bank’s customers will also be able to track the progress of loan applications and pay bills when utilizing the service.