Publications

Results 21 - 30 of 62
Publications -
July 2016

Non-financial services in SME banking

This technical note examines what type of non-financial services (NFS) have been offered by banks and other financial institutions (FIs); their rationale for delivering such services; the common challenges faced in the provision of NFS to SMEs; and what factors should be considered by FIs when deciding to deliver such services.

Publications -
August 2016

Human centered design Africa toolkit

This toolkit has been designed to help you generate solutions in many different fields of interest, from agriculture, to manufacturing, to banking and new technology. Throughout we use examples from some industries, but the process is equally applicable across the board. No matter which industry sector you are designing for, the human centered design (HCD) […]