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Posts
November 2015

The unbearable lightness of digital money

This paper examines the factors that make cash ‘sticky’ in the increasingly digitised Kenyan financial landscapes. On the one hand, it discusses the mismatch between assumptions implicit in the financial inclusion discourse and ideas of saving, accumulation and money enshrined in local financial practices, and provides an overview of the current digital payment situation in […]

Posts
October 2015

An overview of the Kenya Financial Diaries research program

A major gap in the ability of formal financial services to deliver value for low-income families is a general lack of information and understanding of their preferences, behaviours and needs. To address this gap, FSD Kenya in partnership with BFA and Digital Divide Data undertook a Financial Diaries study between 2012 and 2013. The Kenya Financial Diaries tracked […]

Publications -
June 2015

The Status of Agents in Kenya: Proliferation, Dominance, Evolution & Impact

In this presentation, MicroSave’s Head of Digital Financial Services Mike McCaffrey highlights that one of the largest barriers to daily transactions in the agent network is high proliferation of agents especially in Nairobi. He also noted that even though Kenyan mobile money agents generate the highest transactions in East Africa, they also earn the least from […]

Publications
April 2015

How M-Shwari Works: The Story So Far

This report provides an overview of M-Shwari and answers three core questions: What is M-Shwari and how does it work?  Who are M-Shwari customers and how are they using the product?  Why are customers using (or not using) M-Shwari? The report concludes with an exploration of the broader implications of products like M-Shwari, including:  How will “big […]

Retail innovations
August 2015

M-BIMA

M-BIMA is Kenya insurance firm CIC’s 12 year endowment product that combines savings with a life and disability cover. Payments and claims are settled through M-PESA. Subscribers send contributions from as low as ksh.20/- per day through their mobile phones at no transaction costs.

Retail innovations
August 2015

SOKO

SOKO (formerly SasaAfrica), is an e-commerce platform that promotes more equitable and distributed international trade by connecting offline artisans in the developing world to online global consumers. Vendors, with no need for the internet, create personal online storefronts and populate them with product information and images with the use of SOKO’s accessible SMS-based mobile phone […]

Retail innovations
August 2015

Chamasoft

Chamasoft is a simple to use web and mobile application which helps investment groups and chamas to manage all their group activities and communications. Chamasoft allows groups to automate and monitor their financial records. It performs the following functions: Membership Management. Bank Account Management Financial Management Loan Management Expense Management Project Management Reports One time […]

Retail innovations
August 2015

ChamaPesa

ChamaPesa gives savings clubs (chamas) the tools to issue and manage financial instruments which their members can access from their phones, with good governance at low cost. ChamaPesa enable financial inclusion for people at the base of the pyramid. It enables these Chamas to better manage their savings with good governance and transparency for the […]

Retail innovations
August 2015

Zidisha

Zidisha is a 501(c)(3) non-profit organization that allows people to lend small amounts of money directly to entrepreneurs in developing countries. It is a peer to peer micro-lending service that links borrowers and lenders worldwide without the inter mediation of a local micro-finance institution. The organization is named after the Kiswahili word zidisha which means “grow” or “expand”. The Zidisha website facilitates […]