This report is the second in a series of studies that measure the cost of banking services in Kenya. It follows the first report that was released in 2017 and constitutes a complementary element in the measurement of the financial inclusion landscape in Kenya. Over the last decade, Kenya has witnessed a remarkable expansion in […]
Digital credit has been instrumental in granting formal credit in ways that were not conceivable a decade ago. It has provided individuals with the tools to manage their day-to-day needs and working capital for small enterprises. Survey data reveals that over six million Kenyans have borrowed at least one digital loan. Beyond these daily use-cases, […]
In Kenya, the “#KOT” or “Kenyans on Twitter” community has become an important channel for public discourse on a wide range of topics. This includes financial services. The ability for consumers to directly, instantly, and publicly praise or chastise the service of a firm has led to increased accountability and new ways to remotely resolve customer issues swiftly.
Over the past 10 years, FSD Kenya has worked to support the development of financial inclusion in Kenya. In 2015, we launched a series of annual public lectures on financial inclusion. Our aim is to stimulate debate on this subject and its place in the long-term vision for the financial sector in Kenya. The 5th FSD […]
Just what is finance for? On Wednesday 8th February 2017, John Kay met with 18 financial sector industry leaders to discuss this question and the future of finance in Kenya. The leaders included CEOs from Equity Bank, the Nairobi Securities Exchange, Kenya Bankers Association, CIS Kenya, the iHub and Kenya Women Microfinance Bank. Also present […]