This segmentation study identifies Kenyans whose financial needs are not adequately met by the solutions available in the financial market, as well as the untapped opportunities they offer to financial service providers. The study was conducted by FSD Kenya and the Consultative Group to Assist the Poor (CGAP), using data from FinAccess 2019. Overview Over the past two decades, […]
During his visit for the FSD Kenya 3rd annual lecture, John Kay visited Haki Group, a Self Help Group registered in 2002 but graduated to a Community Based Organization in 2005 to mitigate the effects of HIV/AIDS in Kibera. Haki promotes savings groups as part of its economic empowerment program. It currently has 35 savings […]
This technical note examines what type of non-financial services (NFS) have been offered by banks and other financial institutions (FIs); their rationale for delivering such services; the common challenges faced in the provision of NFS to SMEs; and what factors should be considered by FIs when deciding to deliver such services.
This briefing note presents a profile of Kenyan SME entrepreneurs and their businesses; provides insight into their key drivers for growth and how they have financed this growth. The note also provides the entrepreneurs’ recommendations for how financial institutions can deliver more effective solutions for growing businesses.
This guide outlines the key concepts and elements of good practice involved in undertaking a credit risk management process review (CRPR). It focuses, in particular, on the issues faced in serving the credit needs of smaller business customers.
This technical note argues that banks need to help their staff to better understand the nature and needs of smaller growth businesses, if they are to develop much stronger mutually beneficial relationships with their customers and attract new growth business customers.