MyRCPT helps users generate PDF receipts from their Lipa Na Mpesa and Mpesa Paybill text messages. It also helps them file all their payments, rent and utility bills for accountability. The app is only available for Android but is currently being developed for other platforms. The receipts supplement the SMS receipts that users get from […]
M-Changa is a mobile and web fundraising and crowd funding platform with integrated mobile money and credit card payments, SMS, email, social networks and geo location. The mobile money crowdfunding platform effectively enables indigenous organized giving. M-Changa is a culture-based product that reflects the social fundraising culture in Kenya.
Two gaps work together to limit the electronification of merchant payments. Customers with depleted electronic accounts are not naturally inclined to pay electronically at local shops, and shops not accustomed to paying their suppliers with electronic money are not so likely to actively promote it with their own customers. While that is the case, mobile […]
In November 2009 the Consultative Group to Assist the Poor (CGAP) and the Financial Sector Deepening Trust Kenya (FSD Kenya) provided a total of USD 540,000 to Mobile Ventures Kenya Limited (MVK) to enable MVK to pilot an innovative savings product delivered through the mobile channel. The product is Jipange KuSave (meaning “plan or organise […]
This paper shares the experience of designing and launching Jipange KuSave (JKS), a process that highlights the importance of iterative testing, vigilant innovation accounting, rapid customer development, and commercial model validation. It also exposes the innovator’s dilemma in trying to provide savings services for the poor. Can licensed incumbents think beyond the short-term need to […]