Blogs

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Blogs
September 2015

Why cash fares still rule in the taxi innovation space

Until recently, Uber only accepted credit card or debit cards as payment for rides. But in a country like Kenya that is largely cash-based, it was only a matter of time before Uber questioned that strategy. In July 2015, Uber Kenya piloted the option to pay via cash or mobile money with a few users. […]

Blogs
August 2015

Can Kisumu city replicate Africa’s silicon savannah?

While Nairobi, the capital city of Kenya, is considered the epicenter of Africa’s digital entrepreneurship industry, the little known, lakeside town of Kisumu is the latest force in attracting some of the country’s most innovative minds. The city’s most recent accomplishment was landing the Lake Hub, which officially launched in March this year at Harvey’s […]

Focus areas
Digital finance Start-ups


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Blogs
August 2015

Why M-Shwari works

With the rapid uptake of M-Shwari, Commercial Bank of Africa (CBA) is the envy of the digital financial services industry. As CGAP’s newest Forum publication, co-authored with FSD Kenya, points out, many factors set CBA up for success: the service was offered directly on Safaricom customers’ SIM toolkit menus, was seamlessly integrated into M-PESA, and […]

Blogs
August 2015

What do the Financial Diaries tell us about financial products and the poor?

Last quarter saw the launch of one of the most in-depth pieces of research FSD has ever undertaken. We tracked the financial lives of 300 low income Kenyan households for over a year. The resultant ‘financial diaries’ gives us some exceptionally rich insights into what it means on a day-to-day basis to be poor. There […]

Blogs
August 2015

Solving the money problems of the poor: Four areas ripe for innovation

So here’s an obvious truth:  when you’re poor, you do not have enough money.  You don’t have enough money to both pay off school fees and, say, connect your home to electricity. The not so obvious truth: the poor are incredibly versatile at managing the little money they do have. People save, borrow and invest […]

Blogs
August 2015

Top 10 things to know about M-Shwari

‘Shwari’ means calm in Kiswahili, yet M-Shwari, launched in November 2012 through a strategic partnership between Commercial Bank of Africa (CBA) and Safaricom, has taken the Kenyan market by storm. CGAP’s latest Forum publication, written with FSD Kenya, explores this product in depth and examines what a critical gap it fills for Kenyan households. In this blog […]

Blogs
August 2015

It’s a small world, after all?

Whether it’s Bangladesh, India, South Africa or most recently Kenya and the United States, Financial Diaries studies are revealing that the financial lives of people earning little share a lot in common. By tracking the daily financial transactions of low-income people over time, these research projects are providing a window into the distinctly complex and […]

Blogs
August 2015

Kenya moves beyond M-PESA

Since the launch of M-PESA in 2007 the story of digital finance in Kenya has been synonymous with that of the story of M-PESA. However, data just released from The Helix Institute of Digital Finance shows that this now seems to be changing, which is exciting to watch, and also important understand. In 2013, The […]

Focus areas
Digital finance


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