Publications
Published on August 18, 2016

Human centered design Africa toolkit

Download  
Summary

This toolkit has been designed to help you generate solutions in many different fields of interest, from agriculture, to manufacturing, to banking and new technology. Throughout we use examples from some industries, but the process is equally applicable across the board. No matter which industry sector you are designing for, the human centered design (HCD) process is essential in encouraging behavioural change that will lead to the uptake of new products or services.

You might also like

Testing SME banking in Kenya – a mystery shopping exercise

Automation of SACCOs: Assessment of potential solutions

The search for inclusion in Kenya’s financial landscape: Annex 3 – Maps and visual representations

Financial exclusion in Kenya: An analysis of financial service use

Quarterly newsletter – issue 21

Presentation: Highlights of the 2016 FinAccess report