Publications
Published on March 1, 2014

Informal financial practices and social networks: Transaction genealogies

Download  
Summary

Mobile money transfers (MMT) have enabled informal financial sector transactions to grow and operate more efficiently, offering increased competition to the formal financial sector. Recent research has found that MMT is facilitating informal interpersonal transfers that are far more varied and complex than suggested by the ‘send money home’ domestic remittance entry-point rationale of M-Pesa (Johnson, Brown & Fouillet, 2012). This report shares the findings from an investigation of the types of exchanges involved in interpersonal transfers, the social relationships involved, the nature of these transactions, and the contexts in which they occur. It concludes with an examination of what these may imply for financial services providers and their customer relationships.

You might also like

Understanding the banking sector: Strengthening information and analysis in Kenya

Financial inclusion in Kenya: Survey results and analysis from FinAccess 2009

Enhancing the growth of plastic cards in Kenya

2010 Annual report

SME relationship banking approaches

Kenya’s payment market: Identifying an enabling environment for Government to Person transfers through the banking sector