On October 29, 2015, the Governor of the Central Bank of Kenya, Dr. Patrick Njoroge, the Bill and Melinda Gates Foundation and FSD Kenya launched a follow up survey to the 2006, 2009, and 2013 FinAccess household surveys. The exercise tracks trends in the geographical spread and outreach of the financial sector. The 2015 survey […]
The Agent Network Accelerator survey focuses on identifying the operational determinants of success in agent network management in the following areas: quality of provider support, agent & agency demographics, core agency operations, liquidity management and business model viability. The 2014 dataset is not yet available publicly, but the 2014 findings can be accessed at the […]
The Agent Network Accelerator Survey focuses on operational determinants of success in agent network management in the following areas: quality of provider support, agent & agency demographics, core agency operations, liquidity management and business model viability. While the 2013 data is not yet available to the public, the 2013 findings can be accessed at the […]
This annex reports more detailed findings from the demand side survey than are contained in the main report. First, the methodology of the survey is explained before proceeding to two further sections. The second section, reports more detailed descriptive data on a service by service basis. It aims to ensure that detailed findings are available […]
Does the rapid adoption of mobile phone based money transfer services (MMT) suggest a tectonic shift in Kenya’s financial landscape and the greater potential for formal sector inclusion – especially in savings or transactions accounts? This report examines the use of MMT within the context of informal and formal financial service use. The study investigated […]
This report examines the use of M-PESA within the wider context of financial service use in Kenya. It argues that the way this service is being used offers evidence of a key feature of the logic of people’s financial transactions: that they are embedded in the give and take nature of inter-personal transfers within social […]
This case study explores the implementation and implications of Equity Bank’s partnership with the Hunger Safety Net Programme (HSNP) to support the payment of social protection benefits to the poor in Northern Kenya through agent banking and branch expansion.