The 2019 FinAccess household survey is the fifth in a series of surveys that measure drivers and usage of financial services in Kenya. The 2019 report was officially launched on April 3rd 2019. The four previous surveys of 2006, 2009, 2013 and 2016 have shown that Kenya has made significant progress in fostering financial inclusion, with the latest survey providing a […]
Whether it's government records, bank account data, or web browser activity, providing consumers with the ability to access and share their digital identity and records could increase competition and innovation by letting financial service providers better target and price products to consumers.
This interactive data visualization tool enables comparisons of financial service usage indicators over time for various sub-groups of Kenya’s population. The tool can also be accessed here: https://fsdkenya.shinyapps.io/fintrends/
A study on transparency and cost of leading banking services sold in Kenya Kenya has experienced tremendous improvements in access to financial services over the last few years. However, little is known about the trends in affordability of financial services, especially for low-income earners. FSD Kenya’s two-year study on the affordability of financial services and […]
Distinguished guests Ladies and Gentlemen, Convergence is a term that we have become accustomed to in the ICT sector, and it is one that is increasingly becoming relevant in the banking circles. In the not so far future, posing the question: “what is the difference between a Telecom Operator and a Retail bank?” might need […]
This paper lays out a framework for measuring access to digital financial services (DFS) provided via cash-in/cash-out agent networks in an ecosystem. We clarify the distinction between an agent till a provider-issued registered “line”, either a special SIM card or a POS machine, used to perform transactions for clients and an agent outlet – a […]