Publications

As we highlight our work from 2019 in this report, the world is facing a global pandemic of unprecedented scale. The COVID-19 crisis is creating great uncertainty about what the future holds for the economy and well-being of all. But as I reflect on the stories that offer a snapshot into our work over the […]

This report is the second in a series of studies that measure the cost of banking services in Kenya. It follows the first report that was released in 2017 and constitutes a complementary element in the measurement of the financial inclusion landscape in Kenya. Over the last decade, Kenya has witnessed a remarkable expansion in […]

In Kenya, the “#KOT” or “Kenyans on Twitter” community has become an important channel for public discourse on a wide range of topics. This includes financial services. The ability for consumers to directly, instantly, and publicly praise or chastise the service of a firm has led to increased accountability and new ways to remotely resolve customer issues swiftly.

Our 2018 Annual Report shares some of the stories of our work with partners aimed at exploring the frontiers of how we can create a better kind of financing.

4th annual lecture speaker, Julian Kyula, attempts to look into the future by using present patterns to predict the inevitable days ahead.

What are the future possibilities of Fintech?

The pricing, marketing and potential misuse of digital loans coupled with the extensive negative reporting of borrowers who have failed to repay these relatively small loans has raised a growing chorus of concern about their design and the adverse impacts they have on borrowers and the financial system more broadly.

A presentation and panel discussion by FSD Kenya on Tech-enabled lending in Africa.