This guide outlines the key concepts and elements of good practice involved in undertaking a credit risk management process review (CRPR). It focuses, in particular, on the issues faced in serving the credit needs of smaller business customers.
This technical note argues that banks need to help their staff to better understand the nature and needs of smaller growth businesses, if they are to develop much stronger mutually beneficial relationships with their customers and attract new growth business customers.
FSD’s GrowthCap initiative produced resource guides around five interrelated aspects of developing SME finance. Each area is key to the successful development and delivery of SME centric financial services. The table below lists the resources currently available . Click on the titles in the resources developed column to download the documents. Type key: BN = Briefing note: […]
This presentation discusses key research findings on the unique needs of growth oriented SMEs. Dinah’s presentation was supported by case studies of Optiven and World Plastics – two SMEs that have experienced tremendous success in the Kenyan market.
The focus group discussion tools contained in this report are drawn from the focus group studies conducted to enhance one ARP’s understanding of its SME client base, and to determine how clients perceived the bank as targeting services to smaller businesses.