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Women, men and youth and the adoption of mobile money…

The value, frustrations and emerging societal problems brought about by mobile money as told by women, men and youth.

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VIDEO – Through Kenyan eyes: perspectives on the value of…

What can IKEA tell us about designing for comprehension?

Explore the dynamics of financial service usage for different population segments

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Susan Johnson

University of Bath
EXPERTISE: Financial capability, Microfinance, Financial markets, Gender
Susan Johnson
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75.3

The percentage of Kenyan adults who use formal financial services in 2015.

Banks still face a big hurdle of perceived appropriateness and trust for poorer clients.

Service providers who operate with shared values, such as reciprocity and upliftment, are likely to have greater appeal to clients.

@FSDKenya