Financial inclusion is about harnessing the power of markets to improve people’s lives. Find out more

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Felistus Mbole

EXPERTISE: Head, Poverty Impact
Felistus Mbole

Banks still face a big hurdle of perceived appropriateness and trust for poorer clients.

Service providers who operate with shared values, such as reciprocity and upliftment, are likely to have greater appeal to clients.

Let's focus on what is intrinsically valuable in a payment: A relationship, an interface, a structured dataset.