Published on March 1, 2012

The search for inclusion in Kenya’s financial landscape: The rift revealed summary report


Does the rapid adoption of mobile phone based money transfer services (MMT) suggest a tectonic shift in Kenya’s financial landscape and the greater potential for formal sector inclusion – especially in savings or transactions accounts? This report examines the use of MMT within the context of informal and formal financial service use. The study investigated both the supply and demand sides of the market and uses both quantiative surveys and qualitative interviews. It was designed to delve into financial service provision and use below the aggregate findings of the national level FinAccess surveys in order to illuminate the dynamics of financial inclusion for low-income groups and hence offer insights for policy and practice. This summary report is based on the main report available here.

You might also like

Quarterly newsletter – issue 28

Mobile payments in Kenya: Findings from a survey of M-PESA users and agents

Transforming microfinance in Kenya: The experience of Faulu Kenya and Kenya Women Finance Trust

Understanding how Kenyan entrepreneurs grow and finance their businesses

Key findings from the 2015 FinAccess geospatial mapping survey

Kenya Credit Providers Association (KCPA): Roadmap 2010 – 2015