Publications
Published on August 1, 2015

Diagnostic checklist for SME benchmarking

Download  
Summary

This tool provides a list of questions designed to be used in undertaking an initial benchmarking review of a bank’s current SME banking performance, its strategic orientation and commitment to developing a stronger SME banking offer.

You might also like

Transforming SME finance

The intrinsic and instrumental value of money and resource management for people’s well-being in rural Kenya

Kenya’s payment market: Identifying an enabling environment for Government to Person transfers through the banking sector

Automation of SACCOs: Assessment of potential solutions

Financial capability and the poor: are we missing the mark?

Driving change through technology: The Postbank example