Published on July 1, 2015

Small business relationship management competencies


This technical note provides the 12 core competencies required to be an effective small business relationship manager, the skills, abilities and attributes related to each of these.

You might also like

Key findings from the 2015 FinAccess geospatial mapping survey

The gender and age dimensions of mobile money adoption in Kenya

Quarterly newsletter – issue 8

Quarterly newsletter – issue 20

Two steps back: How low income Kenyans think about and experience risk in their pursuit of prosperity

G2P payments project: Helping social protection to reach remote rural areas