Publications
Published on July 1, 2015

Small business relationship management competencies

Download  
Summary

This technical note provides the 12 core competencies required to be an effective small business relationship manager, the skills, abilities and attributes related to each of these.

You might also like

Building the financial capability of savings group members in Kenya

Quarterly newsletter – Issue 33

The True Size of Agent Networks in Leading Digital Finance Countries

Quarterly newsletter – issue 16

Financial inclusion in Kenya: Survey results and analysis from FinAccess 2009

Quarterly newsletter – issue 15